General Data Protection
Consent to the processing of personal data by providing consent to the processing of your personal data, you grant the company:
WAKIVAKY j.s.a.,
registered office: Katarína Franklovaj 5791/10, 902 01 Pezinok,
business address: Laca Novomeského 56, 902 01 Pezinok,
ID: 52667383,
VAT number: 2121126040,
VAT number: SK2121126040,
registered in OR Okr. of the Bratislava I Court, Dept. Sja, insert no. 96/B,
tel. No.: +421 915 151 063
e-mail: eshop@wakivaky.eu
website: https://www.wakivaky.eu.
(hereinafter referred to as the "seller") and the buyer.
I. How do we process your personal data?
We process your personal data in different situations for different purposes. If you visit the e-shop, where we also use cookies, we use your data mainly to monitor traffic. If you buy from us, we use your data to fulfill your order, protect our legal claims and fulfill our legal obligations. We also display and send you our personalized offers with the help of your contacts and other data. With your consent, we transfer data to third parties to ensure the delivery of goods, possibly marketing benefits and also to make some additional services available to you. We are authorized to process personal data either for the preparation or fulfillment of a contract with you, compliance with legal obligations, our legitimate interests or your consent.
As part of our activity, we process personal data for various purposes and to varying extents either:
a. without your consent based on the performance of the contract, our legitimate interest or due to the fulfillment of a legal obligation, or
b. based on your consent.
We process your data if you are the recipient of goods or services ordered from us, if you communicate with us through our business partner or another seller.
a. Processing based on contract performance
If you buy from us as a natural person, we process your personal data for the purpose of processing your order, your identification and contact data and data about your orders.
If you purchase from us as a representative of a legal entity, we process the same data for the same purpose based on our legitimate interest in concluding and fulfilling a contract with the person you represent.
The fact that we use this data for the purpose of processing your order means that we use it in particular:
- so that we can communicate with you about the order, for example to send you a confirmation of the order or to notify you about the shipment of the goods,
- for the needs of payment for goods; in this context, we may also transfer your data to our partners operating payment systems or insurers,
- for the needs of goods delivery; in this context, we may also transfer your data to our transport partners and our business partners,
- in connection with a complaint about ordered goods or services,
- in connection with your other requests to us.
For this purpose, we use personal data for the time necessary to process your order, or processing a contractual requirement such as a claim.
b. Processing based on legitimate interest
If you buy from us, we will keep your identification and contact details and details of your orders based on our legitimate interest (without your consent) for the purpose of protecting legal claims and our internal records and control. Our legitimate interests here are the protection of legal claims and control of the proper provision of our services.
II. What personal data do we process?
Identification data, which in particular means first and last name, username and password, or ID card number (in cases of identity verification) ID number and VAT number, if you are an entrepreneur.
Contact data means personal data that allow us to contact you, especially e-mail address, telephone number, delivery address, billing address, or your contact on social networks.
Data about your orders, which are mainly data about the goods and services you ordered, the method of delivery and payment, including the payment account number, data about the use of the voucher, or data about complaints.
III. What are you entitled to as a customer?
1) Right of access to data
You have the right to know whether we are processing your personal data. as long as we process these, you can ask us to access the data. based on your request, we will issue a confirmation with information about the processing of your personal data by our company.
2) Right to repair
You have the right to have your personal data that we process correct, complete and up-to-date. if your personal data is incorrect or out of date, you can ask us to correct or supplement it.
3) Right to erasure
In certain circumstances, you have the right to have your personal data deleted. You can ask us to delete your data at any time. We will delete your personal data if
we no longer need your personal data for the purpose for which you provided them.
d) Right to restriction of processing
You can ask us to restrict the processing of your personal data. if we comply with your request, we will only store your personal data and will not work with them further.
e) Right to data portability
You have the right to request that we provide you with your personal data in an electronic form (eg an XML or CSV file) that allows you to easily transfer the data to another company.
f) Right to object
you have the right to object to us processing your personal data. If we process your personal data for direct marketing purposes, you can object to their processing at any time. Based on the objection, we will delete your personal data
You can contact us with your request in one of the following ways:
by email to eshop@wakivaky.eu
We will deal with all your requests and we will inform you about the result of its provision in the same way as you submit the request.